“HVAC & Appliance Repair Guys did an excellent job quoting and installing a heat pump system in my home. The process was easy with great communication from their team regarding all the options and timelines. This was my second time working with the company and will do business with them again in the future.- Adam D.”
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Heat Pump Installation & Replacement in Portland Metro & Vancouver, WA
We install and replace heat pump heating and cooling systems. Get help adding year-round comfort, replacing unreliable equipment or choosing a system that fits your home and existing setup.
Heat pump installation for heating and cooling
HVAC & Appliance Repair Guys installs and replaces heat pumps across Portland Metro and Vancouver, WA. We plan a system for both heating and cooling, considering the home’s loads, air distribution, compatible indoor equipment, controls and electrical connections. The project may use existing ducts, room units or a different arrangement suited to the spaces served.
A complete estimate explains which equipment is new, what can remain and how supporting heat is handled where applicable. The outdoor unit alone does not define the whole installation. The on-site installation or replacement estimator visit is free, while diagnosis of an existing failure is a separate service.

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Or call us directly (503) 512-5900
Or call us directly (503) 512-5900
Ducted and ductless installation options
A ducted system uses an indoor air-moving arrangement and ducts to serve the home. A ductless arrangement places supported indoor units in the areas being conditioned. Existing equipment and room layout help determine which approach should be assessed, but neither is a universal answer for every property.
If the home already has ducts, their condition and airflow need review before reuse. If a room-unit approach is considered, the plan needs to explain how the selected heads reach the spaces that matter. An open living area and several closed bedrooms create different distribution questions even with similar total floor area.
For a room-by-room ductless plan, see mini-split installation.
Heating and cooling capacity
The proposed system is assessed against both seasonal loads, the home’s layout and the available airflow. The plan considers low-temperature heating requirements and any supporting heat arrangement; floor area alone does not determine the complete system.
Heating and cooling demands do not necessarily point to the same equipment choice. The intended system must be evaluated for the home’s seasonal needs, including its performance when outdoor conditions are less favorable. Insulation, windows, layout and the rooms served matter alongside the size of the building.
Copying the old nameplate or choosing a larger unit because one room is uncomfortable can miss the cause of the problem. The estimate should separate the capacity needed from any air-path corrections. This helps avoid expecting a new outdoor unit to fix an unchanged distribution limitation.
Free on-site heat pump installation estimate
The on-site estimator visit for installation or replacement is free. Repair diagnosis for an active fault is a separate service.
Capacity, indoor equipment, electrical supply, refrigerant lines, duct changes, controls and any supporting heat affect the installation price. The estimate distinguishes new components from existing equipment proposed for reuse.
Thermostat and supporting heat
We configure compatible controls for the selected heat pump, stages and supporting heat where included. Retaining a furnace or adding backup heat is a project decision identified in the estimate, not an automatic requirement for every installation.
Some projects retain another heat source, while others use a different supporting-heat arrangement or none of the existing furnace equipment. That choice affects the indoor equipment and control plan. It should be identified as part of the proposed system rather than assumed from the word heat pump.
Compatible controls need to support the functions and stages the selected equipment uses. A thermostat that still operates an older system may not provide the intended operation of the replacement. If keeping a preferred control is important, include it in the equipment review before treating it as a retained component.
Equipment and connection work
The new outdoor equipment, indoor components, line set, drainage and electrical supply must form a suitable combination. Existing lines or connections can be retained only when appropriate for the selected equipment and condition. A replacement in the same general location can still need connection changes.
The scope should also identify mounting and service access, as well as any duct transitions or openings required. If a wider electrical change is necessary, it needs to be distinguished from the heat-pump equipment itself. Comparing complete projects is more useful than comparing a unit price with an undefined amount of retained installation work.
Commissioning and future service
We check the installed system’s operating modes and review the controls and care requirements. For a fault in an otherwise serviceable system, compare the proposal with heat pump repair.
A system that turns on still needs its intended modes and controls checked after installation. The operating review should relate to the actual equipment, supporting heat where fitted and the room air path. Ask which care tasks and settings you will need to understand for ordinary use.
Keep the final equipment and installation records together for later service. If a future symptom occurs in only one mode, those records help identify the arrangement without reopening the project’s design choices from memory. A replacement decision should leave you with a clear understanding of what was installed and retained.
Heat pump brands and equipment selection
American Standard, Amana, Bosch, Bryant, Carrier, Daikin, Fujitsu, Goodman, Gree, Lennox, LG, Midea, Mitsubishi Electric, Rheem, Ruud, Samsung, Trane, York.
Heat pump installation across Portland Metro
We serve the Oregon and Southwest Washington communities below. Provide the service address when requesting an appointment so we can confirm the visit and access arrangements.
Oregon service area
Aloha, Beaverton, Canby, Clackamas, Forest Grove, Gresham, Happy Valley, Hillsboro, Lake Oswego, Milwaukie, Newberg, Oregon City, Portland, Scappoose, Sherwood, Tigard, Troutdale, Tualatin, West Linn and Wilsonville.
Washington service area
Battle Ground, Brush Prairie, Camas, La Center, Ridgefield, Vancouver, Washougal and Woodland.
Frequently Asked Questions
Can a heat pump use the ducts already in the house?
Often the existing duct system can be part of the plan, but it needs review for condition and airflow needs. The estimate should explain any changes. Ducts designed for previous equipment are not automatically the right fit for every new heat pump.
Does installing a heat pump always mean removing the furnace?
No. Some plans retain another heat source, while others use a different arrangement. The equipment match, controls and heating needs determine the proposal. Explain whether you want to keep the furnace so the estimate can address that option.
Is the on-site estimate free?
Yes. The estimator visit for heat pump installation or replacement is free. It reviews the proposed project and its scope. Diagnosis of a fault in existing equipment is a separate service, so clarify which decision you need help with.
Can I choose the capacity from my home’s square footage?
No. Sizing also depends on insulation, windows, layout and the spaces served. Ask how the proposed capacity matches the home’s heating and cooling loads.
Will the new system work with my current thermostat?
It depends on the functions and controls the proposed equipment requires. The existing thermostat may be suitable or may need to change. The estimate should address that match and include any needed control work in the project scope.
Can you replace only the outdoor heat pump?
Sometimes, but the retained indoor equipment must be a supported, suitable match for the replacement. We review the complete system before proposing an outdoor-only change.
Request a free heat pump installation estimate
Contact HVAC & Appliance Repair Guys to request a free on-site heat pump installation or replacement estimate. Include your address, the equipment you have now, whether you want ducts or room units, and comfort concerns in both seasons. Mention any equipment you hope to retain and access limits.
Customer experiences
What Our Customers Say
Selected Google reviews from our customers.
“Portland can get chilly, so we had them install a heat pump. It works like a dream, and they made the whole process easy from start to finish.”
“We needed a new heat pump, and they handled everything seamlessly. The installation was smooth, and our energy bills are already lower.”
